And yet society is apparently content to endure the astonishing irrationality and capriciousness of much human decision-making. Third, human decision-making should be at least as good as AI or machine-learning alternatives. And, finally, human decisions should be consistent. Two different humans confronted with the same decision will often come to a different conclusion, says Collins. For example, although bias is intrinsic in all machine-learning systems – and is just as common as it is in human decision-making systems – nevertheless, biased algorithms may be easier to fix than biased people.

Source: The Guardian December 14, 2019 16:00 UTC